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What are loyalty points?
These are points for the customer that he can use to make purchases
How can I get loyalty points?
When purchasing from One Brand through the website or application, the customer receives specific loyalty points when the order is completed and the order is in a “complete” status.
How can I benefit from loyalty points?
They can be used when the customer completes the order on his next order on the payment page, and they are shown as reward points
Every 100 riyals = 100 points
Every 100 points = 1 riyal
Is there an expiration date for the loyalty points in the wallet?
Yes, the points are valid for use for a limited period (12 months from the date of adding the points).
Can I exchange loyalty points for cash?
The customer cannot exchange loyalty points for money and can only benefit from them when shopping on the website or the app
If the account is deleted, can I recover loyalty points?
Loyalty points cannot be refunded
